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Morris and Watson Limited: Privacy Policy

1. PRIVACY STATEMENT

We respect your privacy and are committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020 and applicable privacy obligations.

This Privacy Statement explains how we collect, use, store, protect, and disclose personal information when you interact with us, use our website, or access our products and services.

2. COLLECTION OF PERSONAL INFORMATION

We may collect personal information that is necessary for us to provide our products and services, manage our relationship with you, comply with legal obligations, and operate our business effectively.

The types of personal information we may collect include your name, contact details, identification information, billing and payment details, business information, transaction records, correspondence, enquiries, and other information you provide to us.

We will only collect personal information where there is a lawful purpose for doing so and where the information is reasonably necessary for our business activities. 

Where we collect personal information from someone other than you, we will do so only where permitted by law or where it is impractical to collect the information directly from you.

3. PURPOSE OF COLLECTING PERSONAL INFORMATION

We collect and use personal information for purposes including:

  • Providing and managing our products and services;
  • Processing transactions and responding to enquiries;
  • Verifying identity and maintaining accurate records;
  • Meeting legal, regulatory, and compliance obligations;
  • Improving our products, services, and customer experience; and
  • Communicating with you regarding our services, updates, or relevant information.

We will explain the purpose for collecting personal information at the time it is collected or as soon as reasonably practicable.

4. COLLECTION OF INFORMATION UNDER THE SECONDHAND DEALERS AND PAWNBROKERS ACT 2004

As a precious metals dealer, we may collect, record, verify, and retain personal information as required under the New Zealand Secondhand Dealers and Pawnbrokers Act 2004 and related regulations.

This may include your name, contact details, identification documents, transaction details, and other information required by law when you sell or provide goods to us.

We use this information to meet legal obligations, prevent and detect unlawful activity, and maintain required records, and it may be disclosed to regulators or law enforcement where required or permitted by law.

We only collect information reasonably necessary for compliance purposes and store it securely with access limited to authorised personnel.

5. USE AND DISCLOSURE OF PERSONAL INFORMATION

We will only use personal information for the purposes for which it was collected, purposes directly related to those purposes, or where otherwise permitted or required by law.

We may disclose personal information to trusted service providers, contractors, professional advisers, payment providers, regulatory authorities, law enforcement agencies, or other third parties where necessary to provide our services, meet legal obligations, protect our business interests, or where you have provided consent.

We do not sell, rent, or trade personal information to third parties.

6. DISCLOSURE OUTSIDE NEW ZEALAND

Some of our service providers or technology providers may store or process information outside New Zealand. Where personal information is disclosed or stored overseas, we take reasonable steps to ensure it is protected by privacy safeguards comparable to those required under the New Zealand Privacy Act 2020.

When required to fulfil our obligations and provide our products and services to you, we may share relevant information with our related Australian entity, Morris and Watson Australia Pty Limited. This disclosure may include information required to process transactions, provide services, maintain records, and support operational functions.

7. STORAGE AND SECURITY OF PERSONAL INFORMATION

We take reasonable steps to protect personal information from loss, misuse, interference, unauthorised access, modification, or disclosure. Security measures may include restricted access controls, secure electronic storage systems, staff confidentiality obligations, and secure handling and disposal procedures.

8. ACCESS AND CORRECTION OF PERSONAL INFORMATION

Your personal information will be held by Morris and Watson Limited. You have the right to request access to, and correction of, the personal information we hold about you, subject to applicable legal exceptions.

Requests can be made in writing or by contacting us on +64 9 634 2035.

9. COOKIES AND WEBSITE ANALYTICS

Our website may use cookies, analytics tools, and similar technologies to improve functionality and understand website usage. Third-party providers may collect information about your interaction with our website in accordance with their own privacy policies.

You can adjust your browser settings to disable cookies; however, some cookies are necessary for website functionality and cannot be disabled.

10. USE OF PERSONAL INFORMATION FOR MARKETING

We will only send marketing communications where you have consented or where otherwise permitted by law. You may opt out at any time.

11. PRIVACY COMPLAINTS

If you believe we have not handled your personal information in accordance with this Privacy Policy or applicable privacy laws, please contact us so we can investigate and respond to your concerns.

We will acknowledge and respond to complaints within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner (OPC).

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business, legal requirements, or privacy practices. The updated version will be published on our website with the revised date.

13. CONTACT US

The Privacy Officer is responsible for managing privacy enquiries, requests for access or correction, and privacy complaints.

If you have any concerns or queries over our Privacy Policy please contact on us +64 9 634 2035 or via mail using the below address:

The Privacy Officer

Morris & Watson Limited

P O Box 12114

Penrose

Auckland 1642

New Zealand

Last updated: June 2026

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© 2026 Morris and Watson
All Rights Reserved

OUR LOCATIONS
Auckland
Brisbane
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QUICK LINKS
Login
Sign Up
View Cart
Upload STL
Bullion Live Prices
Buy Fabricated Metal
INFORMATION
Contact Us
About Us
History
Sitemap
RESPONSIBILITY
Terms of Supply
Privacy Policy
Website Terms of Use
Environmental Policy
Giving Back
Responsibility and Sustainability

© 2026 Morris and Watson
All Rights Reserved